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Episode 36: Pandemic Response Challenges Faced By Smaller Financial Institutions

Community banks, like smaller IMBs, are used to operating with limited staffing. But, what does that mean during the pandemic and into the future? Join me and community bank expert Scott Rein as we discuss the challenges and how his clients are meeting them head-on. From working at home to A/B staffing models to cross-training in different departments, we will go in-depth and explore best practices and lessons learned that will apply to all financial institutions.